Returns & Exchanges

At Zapped, we want you to love your fit, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the size isn't right or you've changed your mind, we are here to make your exchange or refund as fast as possible.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging with all tags attached to ensure they are protected during transit.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Get Refunded

Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing